We're bringing TM in a Box's connected care model into everything we do — backed by the same billing and revenue cycle expertise our practices already rely on.
No black-box reporting. See exactly which claims are paid, in review, or being appealed — in real time, the same view our own team works from.
We slot in behind your front desk and your EHR, taking ownership of the parts of the revenue cycle that eat clinical time and quietly cost practices revenue.
Coverage and authorization checked before the appointment, not after the denial arrives.
Certified coders catch mismatched modifiers and undercoding before claims ever leave the building.
Payer-specific edits applied automatically, cutting rejections at the clearinghouse before they start.
Every denial is worked, not written off — with root-cause tracking so the same denial doesn't repeat.
Clear, plain-language statements and a support line that answers billing questions like a person, not a script.
A monthly close-out that shows exactly where revenue is moving faster — and where it's still stuck.
Most billing problems come from handoffs. We run the full sequence ourselves, so nothing sits waiting in someone else's queue.
Verified before the visit, flagged if anything's missing.
Reviewed against payer rules same-day.
Scrubbed and sent within 24–48 hours.
Worked and appealed on a set schedule, not left to age.
Reconciled and reported back to your practice monthly.
Smart Health Services was started by a small group of billing managers and coders who kept seeing the same thing: good practices losing real revenue to slow follow-up, not bad medicine.
We built the team we always wished we could hire — coders who specialize by payer and procedure type, and account managers who actually pick up the phone when you call.
Today we support independent practices and multi-site groups across a range of specialties, acting as an extension of their front office rather than an outside vendor.
You see the same claim-level detail we do — no black-box reporting, no year-end surprises.
Your account is coded and worked by people who know your specialty's payer quirks, not a generalist pool.
Every denial is triaged, appealed where it's worth appealing, and tracked back to its root cause.
"Our days in A/R dropped by a third in the first two quarters. More than the numbers, it's that our staff finally stopped spending Fridays on hold with payers."
A revenue assessment takes about 30 minutes and gives you a clear read on denial rate, days in A/R, and where claims are getting stuck — before you commit to anything.